This privacy statement (“Statement“) describes how MarramWind Limited (company number SC719633) collects, stores and uses information that identifies individuals (“Personal Information“) in connection with its business activities.
In this Statement, references to “we”, “us”, and “our” (and other similar terms) means MarramWind Limited and “you” and “your” (and other similar terms) mean our contacts, suppliers, stakeholders, counterparties and website visitors
Personal Information that MarramWind Limited may collect from you and uses made of it.
We may collect Personal Information about you whenever we contact you, you contact us, or if we are in (or preparing to enter into) a contract with one another.
In particular, we may collect and process the following information:
- Information provided by filling in forms or following email links on our website, or received from you when we contact each other by phone, email, post or other methods.
- Information gathered when we enter into or prepare to enter into a contract or agreement with you or a body in which you are involved with in some capacity.
- Information to better provide you with required services or information about our projects, developments, policies and activities.
Please note that we will assume, unless you tell us otherwise, that we may use and disclose your Personal Information in such a manner as we believe is reasonably necessary to provide our services and information to you (including as described in this Statement and as otherwise agreed between us).
More specifically we may collect, store and use your Personal Information for the following purposes:
If you contact us through our website:
We will collect your personal contact details for the purpose of contacting and corresponding with you in response to your enquiry.
By contacting us via one of our website channels you will have consented to us processing your details in this way.
If you are a contractor (or prospective contractor) with MarramWind Limited:
We may collect, store and use your personal and/or professional contact details for the purpose of contacting and contracting with you as well as the contact details for any organisation that you represent.
We may also collect your Personal Information through materials you may provide to us in relation to the services you supply to us, as well as your bank account and/or other payment details for the purpose of paying your fees in relation to any contract that we have with you.
In such instances we will process such information on the basis that it is necessary in order to enter into or perform a contract with you.
If you have made a complaint:
We may collect your name and personal contact details (including email address, telephone number and home address) for the purpose of contacting and corresponding with you regarding the complaint that you have made.
We consider that such Personal Information is processed with both of our legitimate interests in mind, to ensure a timeous and efficient conclusion of your complaint and to allow us to follow-up with you post resolution of the complaint, where appropriate.
Other uses of Personal Information
On occasion we may collect additional Personal Information for a specific purpose. In such circumstances we will try to provide specific additional notice about that processing and purpose at the time those data are collected and any disclosures made and information given at the point of such collection will also form a part of this Statement.
Who we share your Personal Information with
We use consultants, suppliers, contractors, other professionals and work with government departments, agencies, local authorities and non-departmental public bodies (NDPBs) to help us develop our projects. We may therefore share your personal data with the following third parties, where there is a requirement to do so:
- Legal firms
- Government agencies such as Ofgem
- Information Commissioner
- People whom you have authorised us to share your personal information with
- Joint venture companies
We may give them personally identifiable information but only to the extent they need it to carry out their specific tasks. Where possible and appropriate in the circumstances, we have contracts in place with third parties containing obligations regarding the use and security of Personal Information to ensure that it is protected as much as is reasonably practicable.
How long we hold your Personal Information for
We retain your Personal Information for no longer than is necessary for the purposes for which the Personal Information is processed. The length of time that we retain it is dependent on the purposes for which we use it and/or as required by law.
This means that some of your Personal information will be kept for a short time, for example where you submit a complaint and that complaint is resolved without the requirement for follow-up, whereas other information may be kept for a longer period of time, for example where a specified period is required by law or our relationship requires it. Should you require further information on the retention of your data, then you can contact us via the email addresses provided below.
Providing information to MarramWind Limited about third parties
You should not give us Personal Information about someone else (such as alternative named contacts, co-owners or next of kin) without first getting their consent for it to be disclosed and used by us. If you provide such third party information we will assume they have consented, although we may still ask for confirmation.
Where MarramWind Limited stores your personal data and security measures
We have in place what we believe to be appropriate technical and organisational security measures to protect your Personal Information against unauthorised or unlawful use, and against accidental loss, damage or destruction. We put in place strict confidentiality agreements (including data protection obligations) with our third party service providers. We will not pass any Personal Information collected to third parties for marketing purposes unless we tell you specifically.
Where appropriate and relevant your Personal Information may, in limited circumstances, be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may be accessed by ScottishPower Group companies and may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your Personal Information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Statement.
All data transfers that occur within the Iberdrola Group are carried out in accordance with the applicable data protection laws and our Binding Corporate Rules (BCRs). The Iberdrola Group’s BCRs reflect European legislation on data protection (General Data Protection Regulation) and means that all companies in our Group have to comply with the same internal rules. You can download a copy of the Iberdrola’s BCR
Unfortunately, the transmission of information via the internet is not completely secure. If you provide Personal Information to us via our websites, we will do our best to protect it, but we cannot guarantee its security and any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.
Other circumstances in which MarramWind Limited may disclose your Personal Information
We may disclose your Personal Information to any member of our Group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
We may disclose your Personal Information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets, but only if such disclosure is reasonably required for the purposes of the sale or purchase;
- If all or substantially all of our assets are acquired by a third party, your Personal Information may be one of the transferred assets;
What are your rights?
In accordance with the GDPR, you can contact us at;
to exercise any and all of the following rights that you have in relation to our processing of your personal information:
- Right of access – you have the right to obtain confirmation that your personal information is being processed and access to your personal information
- Right to rectification – you have the right to have your personal information rectified if it is inaccurate or incomplete
- Right to erasure (Right to be forgotten) – you have the right to request the deletion or removal of your personal information where there is no legitimate reason for its continued processing by us
- Right to restrict processing – you have the right to request that (where you have granted us consent) your consent is withdrawn or that we block or suppress processing of your personal information by emailing the relevant email inbox detailed above.
- Right to data portability – you have the right to obtain and reuse your personal information for your own purposes across different services as the processing is based on your consent
Additionally, you have the right to lodge a complaint with our Corporate Data Protection Officer at [email protected] if you believe that your personal information is not being processed in line with this privacy notice. If in the event that you are not completely satisfied with the response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) by contacting:
Information Commissioner’s Office
Tel: 0303 123 1113